Terms of service

Terms & Conditions

By accessing and using Cranry (“we”, “our”, “us”), you agree to be bound by the following terms and conditions. Please read them carefully before using our website or placing an order.

Eligibility to Use

You must be at least 18 years old or have permission from a parent or legal guardian to use this website and place orders.

Product Information

  • We make every effort to display product descriptions, images, and prices as accurately as possible.

  • Minor variations in color, size, or appearance may occur due to screen settings or manufacturing differences.

  • Product availability is subject to change without notice.

Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned on the product page.

  • We accept prepaid payments and Cash on Delivery (COD), subject to service availability.

  • We reserve the right to cancel orders in case of pricing errors, payment failures, or suspected fraudulent activity.

Order Confirmation & Cancellation

  • Order confirmation is sent once the order is successfully placed.

  • Orders can be cancelled within 12 hours of placing the order or before dispatch, whichever is earlier.

  • Once shipped, orders cannot be cancelled.

Shipping & Delivery

  • We currently ship only within India.

  • Delivery timelines provided are estimated and may vary due to location, logistics partners, or unforeseen circumstances.

  • We are not responsible for delays caused by courier services, natural events, or government regulations.

Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy, available on our website.

  • Requests not meeting the policy criteria may be declined.

User Responsibilities

You agree not to:

  • Use the website for any unlawful or unauthorized purpose

  • Attempt to disrupt or misuse the website’s security or services

  • Provide false, inaccurate, or misleading information while placing orders

Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of Cranry and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, except as required under applicable Indian laws.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Kalka, Haryana, Distt. Panchkula.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

Email: info@cranry.com